Privacy Policy
How we collect, use, and protect your information
Last updated: January 2025
Ed.ai complies with FERPA, COPPA, and applicable state student privacy laws. For students under the age of 13, Ed.ai relies on schools and districts to provide parental consent under COPPA, as permitted by the Federal Trade Commission.
1. Introduction
Ed.ai ("we", "our", or "us") is committed to protecting the privacy of teachers, students, and schools. This Privacy Policy explains how we collect, use, and safeguard information when you use our services, in compliance with applicable laws including FERPA, COPPA, SOPIPA, and relevant state-level student privacy acts.
2. Information We Collect
We collect only the data necessary to deliver educational services. This includes:
2.1 Teacher Information
- Name and email address
- School or institution name
- Subjects taught and grade levels
- Usage data and service preferences
2.2 Student Data
We process student data strictly for the purpose of providing grading, feedback, remediation, and analytics. This data may include:
- Student assignments (handwritten and digital)
- Grades and feedback generated through Ed.ai
- Learning analytics (skill mastery levels, recurring errors, progress tracking)
All student data remains the property of and under the control of the school or district. Ed.ai acts as a “school official” under FERPA with a legitimate educational interest.
3. How We Use Data
We use data solely to support teaching and learning:
- Provide grading, feedback, and learning activities
- Track skill mastery and recurring errors
- Create personalized remediation materials
- Maintain and improve our platform
- Support teachers and districts with requested reports
We never use student or teacher data for targeted advertising, profiling unrelated to education, or resale.
4. Data Protection
We apply industry-leading technical and organizational safeguards, including:
- Hosting in Microsoft Azure US-based data centers
- Encryption in transit and at rest (AES-256, TLS 1.2+)
- Strict authentication and role-based access controls
- Regular audits and security monitoring
- Data breach notification procedures in compliance with applicable law
5. Information Sharing
We do not sell, trade, or rent data. We may share information only:
- With the school or district that contracts Ed.ai
- With parental consent provided by the district (under COPPA, for children under 13)
- With trusted service providers under strict contractual safeguards
- When required by law or to protect safety and rights
6. Data Retention and Deletion
Data is retained only for the duration of the contract with the district. Upon request from the district, Ed.ai will:
- Export teacher or student data in a standard format (CSV, PDF, or equivalent)
- Permanently delete the data within 30 days
7. Your Rights
Teachers, students, and parents (through their school) have the right to:
- Access and review personal or student data
- Correct inaccurate data
- Request deletion of data
- Receive exported data in a portable format
- Restrict or object to non-essential processing
8. Contact Us
For privacy-related requests or questions, please contact:
Contact Information
Email: privacy@ed.ai
Address: Ed.ai, 30 rue Chevreul, 69007 Lyon, France